We offer refunds within Seven days of the product arrival time. After the Seventh day, items are considered FINAL.
Please note: You CANNOT cancel an order. If you feel the need to make a correction, please email us within 5 hours of your order (s) placed. This is because we cannot guarantee this modification would be approved as we try to get our J'dore ladies items shipped immediately. If you would no longer like to proceed with your order, we will gladly issue a store credit ONLY.
No Returns/Exchanges on FINAL SALE items. Please note, you're responsible for your shipping to and from our location unless the item (s) are over $100 usd.
Due to covid-19 effective July 19, 2020
We will not accept any returns nor exchanges. If you believe an item has been damaged we can gladly issue a store credit only.
Lost or Stolen Package
If you believe that your package was lost or stolen, please contact the shipping courier. Unfortunately, we are not responsible for lost or stolen packages once the courier have accepted them.